How can we help?
Answers to the questions we hear most, and a person to write to when you need one.
Write to us
Tell us what happened and which device you are using. We reply to every message, usually within two working days.
[email protected]Questions
What is Digital Closet Plus?
Digital Closet Plus is an optional subscription, monthly or yearly, that unlocks unlimited closets and pieces, the AI stylist (What to Wear, Outfit Matcher, Style Advisor and Find My Colors) and customisation of the app icon, theme and colour. Your first closet is free. Prices are shown in the app in your local currency.
How do I restore a purchase?
Open Digital Closet, go to Profile and tap Restore purchases. Make sure you are signed in with the Apple Account you used to subscribe.
How do I cancel my subscription?
Subscriptions are managed in your Apple Account settings. On iPhone or iPad, open Settings, tap your name (Apple Account), then Subscriptions, choose Digital Closet and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid renewal; Plus stays active until then.
Is my closet private?
Yes. Your photos, pieces, outfits and plans are stored on your device. We do not sell your data or track you across other apps. The privacy policy has the details.
Do I need an account?
No. You can use Digital Closet without creating an account.
How do the AI features use my photos?
When you use an AI feature, the photos and details that request needs are sent to our server to produce your answer. They are used for that request only and are not stored afterwards, and they are never used to train AI models.
Which devices does Digital Closet work on?
Digital Closet is made for iPhone and iPad, and is available on the App Store.